Privacy policy

What we collect

• When you order: your email address, and your phone number and postal address if you give them at checkout (a postal address only when your order includes a printed book).
• In the intake form: names, birth dates, times and places (for synastry, both people's), gender if you choose to give it, where your birth time comes from, and the questions and context you share with us.
• Payment: handled entirely by Stripe. We receive a confirmation and the amount paid, never your card details.
• Newsletter: your email address, only if you sign up (in the footer, or by ticking the box when you email yourself a chart). You can unsubscribe from any newsletter email at any time.
• Emailing yourself a chart: we use your address to send that one email, with your chart and birth details in it. Unless you tick the box for updates, we don't keep the address.
• Free chart tool: the birth details you enter are sent to our calculation providers to draw the chart. We keep only the name you enter, your birth city and birth year, and your IP address with the approximate location it points to, so we can see how the tool is used. We don't keep your birth date, time or chart.
• Your approximate country, read from your connection and noted on your order. Prices are the same everywhere, in Australian dollars (AUD). Apart from the free chart tool above, we don't store your IP address.
• Page visits: which page was opened, the site that linked to it, and the approximate location of the connection, so we can count visitors. Instead of your IP address we keep a scrambled code that changes every day, which lets us count you once per day but not recognise you.

Why we use it

We don't sell your information, and we don't use it for advertising.

• To calculate and write your reading, post your printed book, and answer your follow-up question.
• To email you about your order: the intake link, reminders if the form is still waiting, and delivery.
• To send the newsletter, if you asked for it. Use the unsubscribe link in any newsletter, reply to it, or write to us, and we'll take you off the list.
• To understand how many people use the free chart tool and roughly where they are.

Who helps us handle it

We use a small number of service providers, each only for the job described. Some store data on servers outside Australia, including in the United States.

• Stripe: payments.
• Supabase: the database that holds orders, intake forms and newsletter signups.
• Vercel: hosts this website.
• Resend: sends our emails.
• Google Maps Platform and our chart-calculation services: look up birthplaces and time zones, calculate planetary positions, and write the summary reading on the free chart tool. The summary service receives only planetary placements — never your name, birth date, time or place.

In your browser

We don't use analytics or advertising cookies. The site keeps a few items in your browser's local storage so it works as you'd expect: your cart, your language choice, and an unsent intake form so a closed tab doesn't lose your answers. Clearing your browser data removes them.

How long we keep it

We keep your order and intake details while we're writing your reading and for as long as you might come back with a follow-up question or a new reading. We keep payment records for as long as tax law requires. Ask us to delete your details at any time; we'll delete everything we aren't legally required to keep.

Your choices

You can ask to see the information we hold about you, correct it, or have it deleted. Email us from the address you ordered with, and we'll reply within 30 days. If you're not satisfied with our answer, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).